Terms and Conditions pubg2 — The Complete Guide for All Members

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and pubg2 ("Platform", "We", or "pubg2"). These Terms govern your use of all services, games, features, and content available on the pubg2 platform, including the website, mobile application, and any related services we provide.

By clicking "Register", "I Agree", or by beginning to use any part of the pubg2 platform, you expressly confirm that you have read, understood, and agreed to be bound by all terms contained in this document, including our Privacy Policy and Responsible Gaming Policy.

To register and use the pubg2 platform, you must meet all of the following eligibility requirements without exception:

• You must be 18 years and above at the date of registration. pubg2 maintains a zero-tolerance policy toward underage participation.
• You must register as an individual, not on behalf of a company or other business entity, unless expressly authorised in writing by pubg2.
• You must reside in a country or region where the use of online gambling platforms is not prohibited under local laws applicable to you.
• You must not appear on any self-exclusion list or prohibition list imposed by any regulatory body.
• You may not register more than one account. Each individual is permitted to hold only one active account on pubg2.
• You must not allow others to use your account or use another person's account.

Pubg2 reserves the right to request verification documents at any time to confirm your identity and eligibility. Failure to submit the required documents within the specified timeframe may result in account suspension or closure.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, active mobile number, and a valid email address. All information must match your official identification documents.

The Know Your Customer (KYC) process is mandatory for all new pubg2 members before the first withdrawal can be made. Documents accepted for KYC verification are:

• MyKad (for Malaysian citizens)
• Valid passport (for non-citizens)
• Supporting documents such as utility bills or bank statements for address verification, if required

The KYC process is typically completed in under 10 minutes and only needs to be done once for the lifetime of your account. All submitted documents are protected by high-level encryption and are not shared with third parties without your consent, except as required by law.

Pubg2 supports a wide range of popular deposit and withdrawal methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

Deposit Requirements:

• The minimum deposit amount is RM 20 for most payment methods.
• Deposits must be made using a payment method registered in your own name. pubg2 does not accept deposits from third-party accounts.
• All deposits will be automatically credited to your account once payment is confirmed.

Withdrawal Requirements:

• The minimum withdrawal amount is RM 10.
• Withdrawals are only permitted to a bank account or digital wallet registered in your own name — the name must match your pubg2 account name.
• Withdrawals are processed within 1 to 60 minutes depending on the chosen method and your VIP level.
• Every withdrawal requires verification via a 6-digit security PIN or OTP sent to your registered phone number.
• Pubg2 does not charge any processing fees for withdrawals via local payment methods.

Pubg2 reserves the right to hold or delay withdrawals for security review or regulatory compliance purposes. In such cases, our team will contact you within 24 hours if additional information is required.

Pubg2 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and special festive promotions. Each bonus is subject to specific terms and conditions stated on the relevant promotions page.

General Wagering Requirements:

• Every bonus received carries a wagering requirement that must be met before winnings from that bonus can be withdrawn.
• The wagering requirement will be clearly stated on each bonus offer — for example, "35x" means you must wager 35 times the bonus amount received.
• Wagering contributions vary by game type — slots typically contribute 100%, while table games may contribute a lower percentage.
• Wagering requirements must be met within the specified time period. If the period expires before the requirements are fulfilled, the bonus and any related winnings will be forfeited.

Bonus Anti-Abuse Policy:

• Each bonus may only be claimed once per individual, device, IP address, or payment method.
• Pubg2 reserves the right to void bonuses and related winnings if any attempt at bonus abuse or fraud is detected.
• Users found opening multiple accounts to claim bonuses will have all accounts closed and funds frozen.

All games available on the pubg2 platform use a Random Number Generator (RNG) system that has been audited and certified by independent third-party bodies. This ensures every game outcome is completely random and cannot be manipulated by any party, including pubg2 itself.

The Return to Player (RTP) rate for each game is clearly stated in the respective game details. Players are encouraged to review this information before playing.

• Results of completed games are final and cannot be altered. Any disputes relating to game results must be raised within 7 days of the date of the incident.
• In the event of a technical disruption during gameplay, pubg2 will review the game records and resolve any incomplete bets based on valid server records.
• The use of automation software, bots, or any unfair methods of play is strictly prohibited and will result in immediate account closure.
• Any attempt to exploit technical vulnerabilities (bug exploitation) is a violation of these terms and may result in legal action where necessary.

You are solely responsible for keeping your account login credentials confidential, including your username, password, and security PIN. pubg2 will not be liable for any losses arising from the disclosure of your login details to any third party.

To protect your account, we recommend that you:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not reuse the same password across other platforms.
• Enable two-factor authentication (2FA) through your account security settings.
• Do not log in to your pubg2 account over unsecured public Wi-Fi networks.
• Log out of your account after each session, especially when using a shared device.

If you suspect your account has been accessed without authorization, contact the pubg2 support team immediately via live chat or email for prompt action.

All content on the pubg2 platform — including logos, brand names, designs, text, images, graphics, software code, and audiovisual materials — is the exclusive property of pubg2 or its respective licensors and is protected by applicable intellectual property laws.

• You are not permitted to copy, distribute, republish, modify, or exploit any pubg2 content for commercial purposes without prior written consent from pubg2.
• Any use of the pubg2 name or logo in a manner that could confuse or mislead the public is strictly prohibited.
• You are granted a limited, non-exclusive, and non-transferable licence to access and use the pubg2 platform for personal use only.

Pubg2 reserves the right to suspend or close any user's account without prior notice under the following circumstances:

• There is evidence or strong suspicion that the member is involved in fraud, money laundering, or other illegal activities.
• The member has provided false information during registration or the KYC process.
• The member has violated any of the terms stated in this document.
• The member is found to hold multiple accounts on the pubg2 platform.
• The account has been inactive for more than 12 consecutive months.

If your account is closed for legitimate reasons and with no terms violation, any remaining balance in your account will be returned to you via the same payment method used for your last deposit, subject to required security checks.

You may also close your own account at any time by contacting our customer support team. Voluntary closure requests will be processed within 3 business days.

Pubg2 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time without prior notice. Significant changes will be communicated to members via in-app notifications or email to the registered address at least 7 days before the changes take effect.

Continued use of the pubg2 platform after any changes take effect constitutes acceptance of the updated terms. It is your responsibility to review this Terms & Conditions page periodically to stay informed of the latest applicable terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the pubg2 platform, please contact our support team through the following channels:

• Live Chat: Available on the pubg2 app and website, 24 hours a day, 7 days a week.
• Telegram: Reach our support agents via pubg2's official Telegram channel.
• Email: [email protected] — responses within 24 hours on business days.

All formal complaints will be handled with care and responded to within 3 business days. For complaints involving financial transactions, please include the transaction reference number and relevant screenshots to expedite the resolution process.